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Our Culture
Zerorez® Knoxville
Cody Floyd
Meet the General Manager of Zerorez Knoxville, Cody Floyd. Being native to East Tennessee, Cody is an alum of Seymour High School.
Prior to Zerorez, Cody has served as sales representative and manager for holiday inn. He is a true family man to his wife and two daughters, welcoming home his second in August of 2024! In his free time, Cody enjoys spending time with family, but also enjoy watching football, specifically college football. Of course his team is the Tennessee Volunteers! Go big orange!
A new Standard in Customer Care
A culture of care, knowledge, and support has been created at Zerorez® that sets us apart from carpet cleaning services that employ "bait and switch" tactics. We make sure a positive work environment is maintained that supports highly trained technicians and custom service.
Highly Trained Technicians
- Zerorez® Technicians must pass a 15-page technical exam before they are released in the field alone.
- No service is performed without your consent.
- Zerorez® Technicians have clean backgrounds - no DUI's, no criminal records, and they are all licensed, bonded and insured.
- Technicians are required to follow strict company guidelines and uniform codes to insure that you and your family feel safe and comfortable with person in your home.